Contact

Three ways to reach us. All of them get a human.

No call centre. No "Sarah, our virtual receptionist." Live dispatch 7 a.m. to 9 p.m., every day of the year except Christmas and Boxing Day.

Open now. Live dispatch until 9 p.m.

📞

Call

(778) 800-0769

Average call back: under 90 seconds during business hours.

💬

Text a photo

(778) 800-0769

Same number. Send a picture of what broke — we'll quote in 2 minutes.

✉

Email

info@yvrgaragedoorsprings.ca

For non-urgent questions, warranty follow-ups, or strata inquiries.

Hours

Same price, every hour we're open.

Mon – Fri	7 a.m. – 9 p.m.
Saturday	7 a.m. – 9 p.m.
Sunday	7 a.m. – 9 p.m.
Stat holidays	Reduced — text or voicemail; on-call tech replies every 2 hours.
Dec 25 + 26	Closed. We won't pretend otherwise.

No after-hours rate. No weekend rate. No diagnostic fee. The 7 a.m. price equals the 8:55 p.m. price.

Where we serve · 16 Greater Vancouver cities

Sixteen cities. One local tech in each.

Pick your city or postal code — tiles reorder by drive time.

Your city

Postal code

Vancouver~12 min Burnaby~12 min Richmond~15 min Surrey~12 min Coquitlam~15 min Port Coquitlam~15 min Port Moody~15 min North Vancouver~12 min West Vancouver~15 min New Westminster~12 min Delta~15 min Langley~18 min White Rock~15 min Maple Ridge~18 min Pitt Meadows~18 min TsawwassenDelta crew covers · ~25 min

Stylized map of Greater Vancouver showing the 16 served cities marked with navy pins, the Strait of Georgia, and the North Shore mountains — Our service area — sixteen Lower Mainland cities. Tsawwassen is covered by the Delta crew, ~25 minutes away.

Dispatch HQ

4321 Still Creek Drive, Burnaby, BC V5C 6C6.

Our office and parts depot is on Still Creek, between Brentwood and Lake City. We're not a storefront — there's nothing to drop in for, no walk-in service desk. You can pay us at the door after the tech finishes (cash, e-transfer, credit, debit on the tablet).

Mail or registered correspondence:
YVR Garage Door Springs
4321 Still Creek Drive
Burnaby, BC V5C 6C6
Canada

Don't feel like calling?

Three fields. We'll text you back in under 5 minutes.

For contractors

Run a garage door or skilled-trade business?

We send overflow and out-of-scope work — installs, openers, loading docks, hydraulics, electrical, welding, fabrication — to partners we trust. Apply to join our Greater Vancouver contractor network.

Become a partner — apply & learn more →